Online Triage Solutions

The new standard in Digital Primary Care

In the fast-paced world of healthcare, efficient patient triage is essential. Our triage tools are embedded into your practice website for free, meaning no secondary provider and no expensive costs.

See our pricing page for pricing infomation.

get in touch with our team

Key features

  1. Customisable Triage Forms

    Our user-friendly interface allows you to create and tailor triage forms to your specific needs. Whether you're dealing with general medical inquiries, mental health assessments, or simple administrative queries, you have the flexibility to design forms that fit your practice, we will even do it all for you.
  2. Responsive Design

    Our forms are optimized for all devices, ensuring that patients can complete their triage assessments from desktops, tablets, or smartphones.
  3. Automated Scheduling

    GP practices can set automatic timers to activate and deactivate specific forms, allowing you to offer triage services during specified hours or days. This ensures that you're always available to your patients when they need you.
  4. Localised Pathways and Alternative Care Options

    When a form is switched off, we can guide patients to localized pathways and alternative care options, ensuring that they receive the appropriate care even when your practice is closed.
  5. Advanced Logic and Routing

    Our forms offer intelligent logic and routing features. Based on patients' responses, they can be directed to the appropriate next steps, whether it's scheduling an appointment, contacting emergency services, or receiving self-care advice.
  6. Real-Time Reporting

    Access and analyse triage data in real-time through our robust reporting system. Make informed decisions and identify trends to improve patient care.

Why Choose our triage forms?

Designed with both healthcare providers and patients in mind.
Here's why you should consider our solution:
Enhanced Patient 
Experience

Enhanced Patient
Experience

Patients can complete triage assessments from the comfort of their homes, reducing stress and wait times.
Streamlined 
Workflow

Streamlined
Workflow

Reduce administrative burden and improve your team's efficiency with automated triage processes and scheduling.
Customisable 
Forms

Customisable
Forms

Tailor the triage forms to your practice's unique needs, ensuring that you gather the information necessary for quality care.
Automated 
Scheduling

Automated
Scheduling

Offer patients triage services during your available hours, enhancing accessibility.
Localised 
Pathways

Localised
Pathways

Provide patients with guidance to local care options even when your practice is closed.
Data-Driven 
Decisions

Data-Driven
Decisions

Access real-time data and reports to make informed decisions for better patient care.

© 2024 Primary Care Online. Primary Care Online is a trading name used by My Surgery App Ltd. Company No. 12558206. Registered office address: 51 Waun Penlan, Pontardawe, Swansea, West Glamorgan, United Kingdom, SA8 3BB. Website Design by Pedwar.

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