About Us

Established by a Practice Manager and a Cluster/PCN lead, our focus revolves around crafting products that streamline the lives of healthcare providers. Our product innovation is driven by feedback from Practice Managers, while keeping the patient at the forefront of our considerations throughout the entire product design journey.

As technology developers and providers, we prioritise understanding the needs of clinical teams utilising our solutions. Through user-friendly and cost-effective innovations, we enable practices to concentrate on delivering exceptional healthcare to those who truly require it.

In recent years, we've consciously shifted towards a user-centric design approach. Collaborating closely with our flagship practices, industry partners and patient participation groups, we continuously test and refine new features and functionalities.

Furthermore, through these partnerships, we actively observe how our products, and any new functionalities integrate into their workflow. This direct involvement provides invaluable insights into how our solutions perform in their intended environment.

In collaboration with our clients, we are committed to developing and delivering necessary technology at a competitive and equitable market price.

We are always looking to partner and collaborate with colleagues in the industry and the NHS, to enhance the user experience, and suite of products we offer.

© 2024 Primary Care Online. Primary Care Online is a trading name used by My Surgery App Ltd. Company No. 12558206. Registered office address: 51 Waun Penlan, Pontardawe, Swansea, West Glamorgan, United Kingdom, SA8 3BB. Website Design by Pedwar.